• Order confirmation only upon 100% advance payment. WE DO NOT PROVIDE COD.
  • Store/ Call Timings – Monday – Saturday: Between 1 pm — 6pm (Before and after message only)
  • Gift wrapping charges Rs.150/ extra
  • Beyond 24 hrs Order once placed cannot be canceled
  • Due to the nature (Hand Crafted) of the product, 100% duplication is not possible
  • Unboxing video is a must to claim charges for any damage product.
  • For hand embroidered wall clocks, in case the clock mechanism is damaged during transit and the same is informed (unboxing video is mandatory) within 24-48 hrs from when the parcel was delivered, we will pay for the repair of the mechanism. Post that, any damage or repair of the clock will not be our responsibility.
  • Sharing of picture of the product with the customer upon completion/before dispatch is not mandatory.
  • The information on this page is provided for general purpose and can be changed without prior notice.
  • Shipping details provided by the customer is their responsibility and any missing/ incomplete details leading to non-delivery of the product will not be our responsibility.
  • The shipping time provided on the website is general and may vary from state to state/ country to country. Considering the general timeframe of delivery for each state/country parcels will be dispatched accordingly. As shipping of the product is done by a third party, we cannot guarantee a particular date or time of delivery. However, in case your order is urgent please feel free to discuss your timeline with us.
  • Free shipping is not applicable on the products under the budget friendly category like some designs of wedding hoops, hand painted hoops, etc.
  • Free shipping will not be applicable with offers or coupon codes.

OUR PAYMENT METHOD:

  • Being a brand that deals with customised products, it is impossible to list all the details along with the price details for our products, considering which, our payment method is a little different.
  • We offer customisation on all the products and extra charges may/may not apply for those customisation.
  • Once you checkout products from the cart and click on the ‘Pay Now’ button we will receive your order notification and you will receive an email containing the payment details using which you are required to make payment to confirm your order.
  • Simultaneously, we will go through the customisation details (if any) mentioned in your order and if those customisation require extra charges we will reach out to you via email/WhatsApp to share the additional details.
  • The customer is given 24 hrs to make payments and confirm order failing which we will proceed with cancellation of the order (Any payment already received in this case will be refunded via the original payment method).
  • In case of urgent order, please reach out to us at +91 7717571894.